Electronic withdrawal function
Withdraw from the contract online
You can also exercise your right of withdrawal online using our electronic withdrawal function.
If you use this online function, we will immediately send you an acknowledgement of receipt on a durable medium, for example by email, containing information on the content of your withdrawal declaration as well as the date and time it was received.
Withdraw from contract
Withdrawal period and exercise of the right of withdrawal
The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, takes possession of the goods.
If you have ordered several goods as part of a single order and these goods are delivered separately, the withdrawal period begins on the day on which you, or a third party designated by you who is not the carrier, takes possession of the last item.
If goods are delivered in several partial shipments or pieces, the withdrawal period begins on the day on which you, or a third party designated by you who is not the carrier, takes possession of the last partial shipment or the last piece.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unequivocal statement, for example by a letter sent by post or by email.
To meet the withdrawal deadline, it is sufficient for you to send your notification concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery, with the exception of any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us, without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.
We will make the reimbursement using the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no event will you incur any fees as a result of this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract.
The deadline is met if you send the goods before the fourteen day period has expired.
You shall bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
📄 Model Withdrawal Form
If you wish to withdraw from the contract, please complete this form and return it to us.
To:
CS Bewässerungssysteme GmbH
In der Aue 29
64385 Reichelsheim
Germany
info@cs-wss.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
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Ordered on (*)/received on (*)
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Optional: Order number
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s)
only if this form is submitted on paper
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Date
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(*) Delete as appropriate.