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Information on the Legal Guarantee

The harmonised notice displayed on this page informs consumers about their statutory legal guarantee rights when purchasing goods. Below you will find additional information on how to exercise these rights with CS Bewässerungssysteme GmbH.

Consumer information Statutory rights in case of defects 2 years for new goods
For consumers

Your Statutory Rights in Case of Defective Goods

If purchased goods are defective, consumers are entitled to the statutory rights in case of defects. These rights arise directly from the purchase contract and are not restricted by the following information.

Remedy

If goods are defective, you may initially request a remedy in accordance with the statutory requirements. As a general rule, you may choose between having the defect repaired and receiving replacement goods free from defects. The seller bears the expenses necessary for the remedy in accordance with the applicable statutory provisions.

Further Statutory Rights

If the respective statutory requirements are met, further rights may apply in addition to the remedy, including a reduction of the purchase price, withdrawal from the contract, damages or reimbursement of expenses incurred in reliance on proper performance.

Limitation Period for New Goods

For the new goods offered by us, the regular statutory limitation period for claims relating to defects is generally two years from delivery of the goods. Statutory provisions concerning the suspension, expiry suspension and recommencement of limitation periods remain unaffected.

Presumption During the First Year

If, in a consumer sale, a condition of the goods that does not comply with the statutory requirements becomes apparent within one year from the passing of risk, it is generally presumed that this condition already existed when the risk passed. Statutory exceptions remain unaffected.

Complaints and legal guarantee

CS Bewässerungssysteme GmbH

In der Aue 29
64385 Reichelsheim
Germany

Email: info@cs-wss.com

Phone: +49 6164 6429717

Legal Guarantee and Commercial Guarantee

The statutory legal guarantee must be distinguished from a voluntary commercial guarantee. CS Bewässerungssysteme GmbH currently does not provide any additional voluntary commercial guarantee. Your statutory rights in case of defects remain unaffected.

Information for Business Customers

The harmonised legal guarantee notice is intended for consumers. For contracts with business customers, the statutory rights in case of defects and, where applicable, any effectively agreed provisions of our General Terms and Conditions apply.