Privacy Policy Statement
Responsible for data processing is:
Carole Baier
In der Aue 29
64385 Reichelsheim
Email: info@cs-wss.com
Phone: 061646429717
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information on how we handle your data.
1. Access Data and Hosting
You can visit our website without providing any personal information. Each time you access a website, the web server automatically saves a so-called server log file, which contains the name of the requested file, your IP address, date and time of access, data volume transferred, and the requesting provider (access data), and documents the access. These access data are evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offering. This serves to protect our legitimate interests in a correct representation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. All access data are deleted at the latest seven days after your visit to the site.
Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data as well as all data collected in forms provided on this website are processed on their servers. For questions regarding our service providers and the basis of our cooperation with them, please refer to the contact details described in this privacy policy.
2. Data Processing for Contract Execution and Contact
2.1 Data Processing for Contract Execution
For the purpose of contract execution (including inquiries about and processing of any warranty and performance claims, as well as any statutory update obligations) in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we collect personal data if you voluntarily provide them to us as part of your order. Mandatory fields are marked as such, as we need the data in these cases for contract processing, and we cannot ship the order without providing them. Which data are collected can be seen from the respective input forms.
Further information regarding the processing of your data, especially regarding the transfer to our service providers for the purpose of ordering, payment, and shipping processing, can be found in the following sections of this privacy policy. After the contract has been fully processed, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR, unless you have expressly consented to the further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.
Warehouse Management System
We use warehouse management systems from external service providers for order and contract processing. Our service providers act on our behalf as part of a contract processing agreement. For questions regarding our service providers and the basis of our cooperation with them, please refer to the contact details described in this privacy policy.
2.2 Customer Account
If you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for future orders on our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a designated function in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to the further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.
2.3 Contact
As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR if you voluntarily provide them to us when contacting us (e.g. via contact form or email). Mandatory fields are marked as such, as we need the data in these cases to process your contact inquiry. Which data are collected can be seen from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to the further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.
3. Data Processing for Shipping Purposes
To fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass your data on to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
4. Data Processing for Payment Processing
In order to process payments in our online shop, we work with the following partners: technical service providers, credit institutions, payment service providers.
4.1 Data Processing for Transaction Processing
Depending on the selected payment method, we pass on the data required for processing the payment transaction to our technical service providers, who work on our behalf as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or through a technical integration in the order process. In this respect, the privacy policy of the respective payment service provider applies.
For questions regarding our payment processing partners and the basis of our cooperation with them, please refer to the contact details described in this privacy policy.
4.2 Data Processing for Fraud Prevention and Optimization of Our Payment Processes
Where applicable, we provide our service providers with additional data, which they use together with the data necessary for processing the payment as our order processors for the purpose of fraud prevention and optimizing our payment processes (e.g. invoicing, handling of contested payments, support of accounting). This serves to protect our legitimate interests in our protection against fraud and in efficient payment management in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.